Refund policy

At Amy Claire Co., we want you to love your purchase. If something isn’t quite right, our return and refund process is simple and hassle-free. Please review the guidelines below.

Returns 

• We accept returns within 14 days of delivery. Shipping cost is on us.
• Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
• Final sale, clearance, and personalized items are not eligible for return.
• We do accept exchanges if in stock. 

Refunds

• Once we receive and inspect your return, we will issue a refund to your original payment method.
• Please allow 5–7 business days for your bank or credit card provider to process the refund.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 3 days of delivery at heather_lovins@yahoo.com with photos, and we will send a replacement or issue a full refund at no cost to you. 

How to Start a Return 

1. Email us at heather_lovins@yahoo.com with your order number.
2. We’ll send you a return authorization and instructions.
3. Ship the item back to us using the provided details.

Contact Us

For any questions about our return and refund policy, reach out at:

📧 heather_lovins@yahoo.com